After your website, the next most critical piece of your digital impression is your online reputation. This is primarily driven by reviews of your business on numerous platforms by satisfied and unfortunately, more often, unsatisfied customers.
If a customer has a good experience, they have about a 10% chance of reviewing your business. If their experience is a bad one, those odds jump to 50% or more. Put the odds back in your favor with quick responses and active cultivation of positive reviews. You deserve credit for the multitude of positive interactions your business has with its customers, and TopLine Growth can help you get it.